Privacy Policy

Privacy Policy

Introduction

Welcome to https://water-damage-mitigation-companies-pomona-ca.ecojohns.com (hereafter referred to as “Water Damage Mitigation Companies Pomona CA,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of data in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the Protection of Personal Information in the Private Sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA), Utah Consumer Sales Practice Act (UCPA), Connecticut Law on Consumer Data Protection (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other relevant regulations.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Processing Activities

This Privacy Policy is relevant whenever you engage in the following activities:

  • Utilize our applications, software, or services as an authorized user.
  • Visit and interact with any of our websites that reference this Privacy Statement.
  • Receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information to provide and improve our services, as detailed below:

  • Account Information: Details required to set up and maintain your user account.
  • Payment Information: Credit card details and billing addresses for processing transactions securely.
  • Financial Information: This includes banking information and financial records related to payments made through our platform.
  • Purchase Information: Data about products or services you’ve purchased from us, including order history.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network data for analytics and service personalization.
  • Location Data: GPS coordinates and location services data to provide location-based services (with user consent).
  • Feedback and Reviews: Comments, suggestions, and ratings you submit to us.
  • Social Media Information: User profiles, posts, and interactions when you connect with our social media accounts.
  • Product Interest: Information about the products you view or purchase, including browsing history.

We gather this data through direct user input, server logs, browser cookies, and similar technologies. Additionally, third parties may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our website and gain insights into user behavior. Cookies are categorized as:

  • Strictly Necessary: Essential for navigation and functionality.
  • Preference: Remember user preferences and settings.
  • Analytics: Track site usage, analyze trends, and perform research.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period expires or upon request from the user, we securely delete or anonymize the data.

Security Measures

To protect your personal information, we implement robust security measures:

  • Employing industry-standard encryption protocols for secure data transmission.
  • Partnering with trusted third-party processors who adhere to strict security standards.
  • Regularly reviewing and updating our security practices in line with evolving threats.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we become aware that a child has provided us with such data, we will take steps to delete it promptly.

Your Rights

Depending on your jurisdiction and local privacy laws, you may have certain rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your information is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data under specific circumstances.
  • Restriction: Limit the processing of your data in certain situations.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from discriminatory decisions based solely on your personal data.

To exercise these rights or have any data-related inquiries, please contact our privacy team at:

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified on our website, and updated policy versions will be readily accessible here.

Contact Information

For any privacy-related inquiries, feedback, or requests, please reach out to us using the contact details provided above.